hear what my clients have to say...

I have worked with Zoe for 10 months, when I engaged her to complete transcription work for me. This consisted of audios of focus group discussions and one on one discussion.

Zoe rose to the challenge and produced excellent, consistent work on schedule.  I have enjoyed working with her, she was always professional and willing to negotiate what I required of her.

Thank you Zoe, your work was invaluable!!

After having worked with Zoe for over 5 years I am happy to recommend her professionalism and capabilities.

Zoe has a keen attention to detail that is reflected in the accuracy of her work.  Minutes of meetings are clear and concise.  Correspondence and reports are grammatically correct, jargon free and easy to read.

Most importantly Zoe is self motivated with the ability to work through issues herself. Once allocated a task you had total confidence it would be 

completed on time and to the highest standard.

Setting up my own practice is a decision I don’t regret and hope I never will, however, the loss of secretarial and administrative support that I previously enjoyed (and admittedly took for granted) has put a strain on my time.

One task in particular, involving transcribing a recorded interview, was quite daunting, but Zoe at ZVA took the file and returned a typed script within a matter of days.  Not only did this take a weight off my mind, the time saved meant that I could focus on other areas of the practice.

ZVA provided clear communication, a simple pricing structure and a prompt turnaround and I have no hesitation in recommending their services.

I have been very lucky to see my business go through a period of success recently, but with that success came a new level of pressure.

At first I sacrificed my work life balance, seeing this as the “cost of success”. Soon however I found this to be unsustainable, leaving me feeling both unfulfilled personally and professionally.

To regain a sense of balance in my life I began working with ZVA - ZVA helps to organise my personal life, book my appointments, manage my diaries and generally allows me to focus on my career without compromising in my personal life.

If you are looking to regain some time and refocus on what’s important to you right now, I can’t recommend ZVA more … have a chat with Zoe and see how she can help.

Zoe provided administrative support to our company as we didn't have the available resource to complete a high priority and manually intensive task within a very tight deadline.

During the initial engagement, Zoe worked collaboratively with our team to scope the task, clarify her objectives and timescales, and set clear expectations.

We found Zoe to have excellent attention to detail, pragmatism and a tight focus on customer needs.

I would highly recommend Zoe and wouldn't hesitate to work with her again.

Zoe and I worked together for the first time in April 2018.  Zoe’s brief was to act as note taker in a confidential meeting relating to a workplace appeal hearing.  It was important that the notes produced were accurate and completed in a timely manner.

Zoe performed her remit exceptionally well, which left my role as the hearing manager easier to perform.  I consider Zoe to be trustworthy and discreet, requiring little guidance. For similar projects in the future ZVA would be at the top of my wish list.

I asked Zoe to put together a Word for me that needed to include my branding and to really make it look pretty.

Zoe took the task on board with just my ideas as a guide.  The result that she created is something that I couldn’t have done better myself.  Within our initial quick chat, she listened, took on board my (vague) ideas and from just listening to me and taking a look at my brand, came up with something perfect.

Zoe has an eye for detail and really listens to what your ideal end result would look like and gives it to you!  Not only that, she worked well within my deadline.

5* recommendation without a shadow of a doubt and I will certainly be contacting Zoe should any more projects present themselves within my business.

I have worked with Zoe for 18 months now in a busy Further Education College.  My department has a large amount of students and the admin support to manage this is essential.  Simply put, there has been a hugely significant improvement within the department in regards to administration.  Zoe has been fundamental in this.  

Zoe has an excellent work ethic and is very efficient, even to the extent that she will regularly chase me to see if I have completed tasks.  This is truly outstanding considering the amount of tasks she performs on a daily basis.  Zoe is experienced, professional and capable of working at great speed.  On multiple occasions, when we are at our busiest and deadlines are coming up fast I have witnessed Zoe go up a gear and this is the ultimate testament I can give her.  When things are at their most intense Zoe is at her best.  I am very thankful to have her and highly recommend her to all those looking for admin support of any kind.

I have been working with Zoe for the last 2 years.  Zoe is a hard working person and demonstrated professionalism on a daily basis.  Zoe is a very dedicated person and always completes work with a smile on her face.  Zoe does not stop until it is 100% accurate.  She always follows things up to ensure every action is completed.  Her skills in taking notes and all minutes are up to high standard.  She works well under pressure and gets on well with all students and staff members.  Time keeping and time management are her strength and this is what was demonstrated in her organisational skills and meeting all deadlines.

Zoe is very focused and conscientious with an excellent eye for detail.  She understands how to work with a variety of different people across business, from CEO's and board members to customers and her colleagues.

She is adept at minute taking and meeting preparation.  Her technical skills are also excellent.  I would endorse her as a VA/PA/EA to any business.